Terms of Use

We aim to be transparent in our business dealings with our clients.

INTRODUCTION

Newcastle Occupational Health & Hygiene Ltd. specialises in all aspects of occupational health and hygiene, environmental monitoring, noise control and food hygiene. We maintain an inhouse staff of professionally qualified physicians, nurses, hygienists and environmental health advisers to liaise with clients and deal with all areas of health and hygiene in the workplace and the environment.

 APPOINTING Newcastle Occupational Health & Hygiene Ltd.

Newcastle Occupational Health & Hygiene Ltd. is normally appointed to service the client’s needs following acceptance of a verbal or written quotation. The appointment will normally be confirmed in writing. To terminate the appointment, one month’s notice by either party should be given to allow sufficient time for alternative arrangements to be made and contracts with suppliers to be cancelled. Exceptions to this are ongoing contracts which require six months’ notice of cancellation.

STANDARD CONDITIONS OF CONTRACT

1. Price Variation Quotations, when submitted, are normally valid for thirty days. Thereafter, any price increases suffered by Newcastle Occupational Health & Hygiene Ltd. will be passed onto the client. Any delay in placing a contract after one month may invalidate the quoted price. A revised quotation will be submitted only if requested.

2. Tax All quotations are normally submitted exclusive of VAT. VAT, where applicable, will be charged at the prevailing rate at the time of invoice.

3. Preliminary Work Quotations, when submitted, unless otherwise stated do not include the cost of any preliminary work such as initial discussions, site visits and preliminary assessments. These are charged extra. A quotation for such work can be given if requested prior to commencing the work. All work carried out, whether experimentally or otherwise, at a client’s request, will be charged unless a written agreement to the contrary has been given. A charge may be made to cover any additional work involved where information or materials provided by a client are not adequate for the purpose for which they are provided, or where such information/materials has to be obtained by Newcastle Occupational Health & Hygiene Ltd. on a client’s behalf from alternative sources. “Adequate” will be determined by Newcastle Occupational Health & Hygiene Ltd.

4. Delivery Quotations submitted are on the understanding that delivery will be made to the client’s address. A charge may be made to cover any extra costs involved for delivery to more than one address or a different location. Should urgent delivery be requested, any extra charge for transport or overtime worked will be invoiced to the client.

5. Claims Newcastle Occupational Health & Hygiene Ltd. shall not be liable in respect of any claim unless the client advises of any damage, quality, inaccuracy, delay or loss of goods in transit within one week of delivery.

6. Terms of Payment All quotations are submitted net. Invoices are submitted on completion of the work and are due for payment within thirty days from the date of the invoice. Large value jobs, spanning several weeks’/months’ work, may be invoiced in two or more instalments. Such arrangements will be with the client’s agreement.

7. Force Majeure Newcastle Occupational Health & Hygiene ltd. shall be under no liability if they shall be unable to carry out any provision of the contract for any reason beyond their control including (without limiting the foregoing) Act of God, legislation, war, fire, flood, drought, strike or other action taken by employees in contemplation or furtherance of a dispute or owing to any liability to procure materials required for the performance of the contract. During the continuance of such a contingency, the client may by written notice to Newcastle Occupational Health & Hygiene Ltd., elect to terminate the contract and pay for work done and materials used but subject thereto shall otherwise accept delivery when available.